HYDAC is a fluid power leader that specializes in the design and development of custom solutions for the mobile and industrial markets. We currently have an immediate opening for a Customer Focused Project Manager / Expeditor in the Glendale Heights area. This role is a blended role that is a combination of virtual and onsite. Our onsite facility is located in Glendale Heights IL The ideal candidate will manage customer needs and work with the production planning and sales group to ensure that we meet and exceed the customer expectation. This role is high stress and will need an extreme level of organization skills and a strong personality to ensure YOU ADVOCATE for the customer and support the BUSINESS. This role will be extremely rewarding, we are looking for candidates that thrive on solving problems. This is not for the faint of heart or timid. You must have a willingness to OWN your decision and collaborate

Duties:

· Attending DAILY production meetings

· Collaborating on customer needs and scheduling within Operations and Supply Chain

· Order entry and basic clerical functions regarding the processing of orders.

· Provide account management to our customers• Process customer orders/changes according to established department policies and procedures.

· Maintain strong working relationships with internal and external customers.

· Maintaining and reporting of all order status for assigned customers.

· Respond to customer inquiries via phone, and email.

· Order entry and basic clerical functions regarding the processing of orders.

Requirements:

· Must have outstanding communication skills both verbal and written

· Computer literate with strong working knowledge of MS Excel.

· Ideal Candidate will have LEAN experience

· Ideal candidate will have a BS in Math or engineering

· Experience working with distribution or OEM customers

· Must be able to collaborate and negotiate while advocating for the customer to internal business partners.

Able and willing to be an advocate for our customer with internal business partners

An understanding of Lean Six Sigma is a Plus

Experience with salesforce.com or Zendesk is desired

• Experience with SAP or Oracle is required.

• Bachelor’s Degree Preferred (math or a science)

· High School Diploma or GED accepted with applicable experience

To apply for this job please visit recruiting.paylocity.com.