HYDAC is a fluid power leader that specializes in the design and development of custom solutions for the mobile and industrial markets. We are currently seeking a qualified Product Support Specialist at our Glendale Heights facility.  The Product Support Specialist will be responsible and accountable for cost reduction / optimization projects by organizing tasks, time, resources, and

people throughout the organization.


  • Responsible for keeping the projects on track and possessing the ability to foresee the entire project as a whole at all times.
  • Develop a thorough knowledge of the product line.
  • Provide technical support both internally and to outside contacts.
  • Provide liaison between the customer and sales support.
  • Develop and support training on products and applications.
  • Update distributors and Regional Sales Managers on product line changes.
  • Coordinate with German products and counterparts.
  • Maintain price lists and literature.
  • Complete price and technical analysis.
  • Use SAP to generate necessary reports.
  • Participate in continual improvement initiatives.
  • Prepare price quotations.


  • Travel 25%-40% of the time.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or
  • governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of manager, client, customers and the general public.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Knowledge of Database software, Development software, Internet software, Project Management software, Spreadsheet software and Word Processing software.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference and volume.
  • Ability to apply concepts to basic algebra and geometry.
  • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully;
  • Develops alternative solutions.
  • Customer Service: Responds promptly to customer needs and responds to requests for assistance


  • Associates degree in Mechanical Engineering preferred.
  • Must be able to work in the United States without corporate sponsorship now and within the future.

To apply for this job please visit recruiting.paylocity.com.