Position Summary:  Oversee and coordinate quality functions for Hydac Canada.  Manage activities of personnel engaged in production compliance, inspecting, process improvements, certification of product & processes, and the Quality Management System.

 

Tasks/Responsibilities:

  • Inspect incoming goods when required, fabricated products, both in-process and final.
  • Assist in the product return process, including inspecting returned equipment for warranty evaluation, customer complaint investigation through testing and reporting (review and writing).
  • Oversee internal product, process and system audits.
  • Oversee, maintain and plan changes to the company QMS.
  • Prepare and plan internal company ISO audits.
  • Prepare and plan for external surveillance and re-certification ISO audits.
  • Review new supplier applications and perform on-site audits, when necessary, for potential new manufacturing suppliers.
  • In conjunction with purchasing, regularly review performance of key 3rd party suppliers to Hydac.
  • Coordinate and perform PPAP (production part approval process) as required.
  • Investigate quality issues with suppliers to facilitate resolution and remediation.
  • Maintain instrument/equipment calibration log.
  • Prepare and investigate non-conformance events, including report preparation, root cause analysis, corrective action plans, close-out and corrective action follow-up effectiveness.
  • Assist in resolution of product certification issues (i.e. electrical certification, pressure equipment), when required.
  • Participate in and provide direction for continuous improvement projects.
  • Provide support to customer service and direct to customers pertaining to substance compliance inquiries such as REACH, RoHS, Conflict Materials, etc.
  • Training of new colleagues in regards to company QMS.
  • Other duties as assigned.

 

Skills and Attributes:

  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and government regulations.
  • Ability to write reports, business correspondence and procedure manuals.
  • Ability to effectively present information and respond to questions from managers, clients, customers and the general public.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to work with mathematical concepts and fundamentals of geometry and trigonometry.
  • Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
  • Ability to use database software, manufacturing software and spreadsheet software.
  • Knowledge and use of standard test and measurement tools and equipment.
  • Must be able to travel.
  • Problem Solving: Identify and resolve problems in a timely manner; gather and analyze information.
  • Customer Service: Respond promptly to customer needs and requests for service and assistance.
  • Quality Management: Seek ways and methods to improve and promote quality; demonstrate accuracy and thoroughness.

 

Qualifications:

  • Post-secondary degree or diploma, preferably in a technical field of study
  • Understanding of hydraulic circuits, components and applications an asset.
  • Experience with AutoCAD and SAP would be considered an asset.
  • Valid Driver’s License.

To apply for this job email your details to jamie.wentzell@hydac.ca